Hotel

A commercial establishment providing lodging, meals, and other guest services. In general, to be called a hotel, an establishment must have a minimum of six letting bedrooms, at least three of which must have attached (en suite) private bathroom facilities. Although hotels are classified into 'Star' categories (1-Star to 5-Star), there is no standard method of assigning these ratings, and compliance with customary requirements is voluntary. A US hotel with a certain rating, for example, is may look very different from a European or Asian hotel with the same rating, and would provide a different level of amenities, range of facilities, and quality of service. Whereas hotel chains assure uniform standards throughout, non-chain hotels (even within the same country ) may not agree on the same standards.
 * 1.** **Describe the term.**
 * URL:** []


 * 2.** **Describe the use of IT in each area, (internet, database, etc)**
 * **Internet**= The internet is used to have connection between hotel management and customers. Hotel have their own internet site to explain about their hotels and allure people to come
 * Example: [] [[image:uhotel.png width="524" height="263"]]


 * This site is helping people to look how hotel is good and attract people’s attention. At the same time, people can get information about the hotel.


 * **Networks**= The networks is used to have inner connection between hotel workers. By networks, hotel mangers can share information quickly and easily.[[image:uhotel2.png width="417" height="533"]]
 * Hotels are using various networks to connect their all servers.
 * []


 * Database= Database is used for making hotel information and organizing many data


 * Spreadsheets, Modeling and simulations = to organize the information about hotel, they need spreadsheets to make them into the model and simplify it.

3. **Explain how IT helps with each area.**
 * **Internet**= Internet fully helps hotels to run more efficiently. By Internet, hotel can advertise their hotel by making own sites. Also, managers in the hotel could send information to many other places if they require. If there was no Internet, it might hard to gain more profits. Hotels fully need the Internet access.
 * **Networks**= Hotels are using extranet or Ethernet to share their own personal hotel information. They are using other anti-virus and firewalls to protect all the information from hacking. Network is must required and they are working as good transaction between individuals to individuals.
 * **Database**= Hotel is using database system to organize their customer lists or other information which are bunch of information. By database, they can easily organize the information. It is easy to keep and also easy to see. Therefore, many hotels are using Excels or Access to make simple information and organized them clearly.
 * **Spreadsheets**= This is also same as database. They are fully using spreadsheets to make graphs or other things. This will make hotels to use previous information easily in the future. Managers are work hard to use spreadsheet programs more fluently. This will make hotel to work more easily and fluently.


 * Example Spreadsheet of HOTEL:**


 * 4. Describe any problems with IT in each area.**
 * **Internet**= Internet is extremely important in hotel management. But, it has huge risks. For example, important information of the hotel might hack or damaged by other people or viruses. Also, if there is no Internet excess, then hotel cannot share information with other companies or people. Customers won’t recognize the hotel much if there was no Internet and, also at the same time, there will be no Internet excess to the people. Also must be aware or censorship.
 * **Networks** = Network or Ethernet and extranet looks very reliable but it is not. They might cause problems. The information might damage and hacked also phishing could happen. Therefore, they have to prepare all the back-ups of information and update the anti-virus systems.
 * **Database**= Database makes data look more organized and easy to control the files. However, these cause some problems. Databases are hard and required too much times to make. If it is making hotel’s customer’s database, then it will take a lot of time to manage all the customer’s information. Also security part is extremely important. Basically, database is containing a lot of personal information. They have to secure all the databases in order to keep them safe.
 * **Spreadsheet**= Spreadsheet is useful however; it takes too long time to make and organize the information. It is intellectual property that people should be careful. If they had mistakes and create one simple mistake, it might cause enormous problems within hotel and customers. It requires too much attention.

1.2 Security= some hackers might corrupt information and used them. Therefore, hotels must be aware of security problems. Hotels are containing a lot of personal information of customers. If that information hacked and used in horrible way, then it will cause huge problems. Therefore, hotels must use firewall to protect their systems and computer and use anti-virus systems to protect. Also they need to have passwords and manage all the accounts to give certain people to have access. They have to use encrypted keys to give only certain people to use information.
 * 5. Identify and explain possible issues with each area. (Strand 1)**